Refund & Returns Policy

Refunds and Returns PolicyEffective Date: 07-02-2025Last Updated: 07-02-2025
Thank you for shopping with Gold Coin Plastics. We value our customers and want to ensure a smooth shopping experience. This Refunds and Returns Policy explains the conditions under which you may return a product and request a refund.

1. Eligibility for Returns: We accept returns under the following conditions:
   You may request a return within 7 days of receiving your order.
   The product must be in its original condition, unused, and in its original packaging.
   Items that are damaged due to misuse, negligence, or normal wear and tear are not eligible for returns.
   Certain products, such as customized or final sale items, are non-returnable (see Section 5).
2. How to Initiate a Return: To request a return, please follow these steps:
   Contact Us: Email us at goldcoinplastics@yahoo.co.in within 7 days of receiving the product.
   Provide Details: Include your order number, reason for return, and clear images of the product (if applicable).
   Approval Process: Our team will review your request and provide a return authorization and shipping instructions if approved.
3. Return Shipping Costs: Customers are responsible for return shipping costs, except in cases where the product received is defective or incorrect.
   We recommend using a trackable shipping service, as we are not responsible for lost or undelivered returns.
4. Refund Process: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
   If approved, the refund will be processed within 7-10 business days to the original payment method.
   Shipping charges (if applicable) are non-refundable.
   If rejected, the item will be returned to you at your expense.
5. Non-Returnable Items: Certain items cannot be returned or refunded, including:
   Products that have been used, washed, or damaged by the customer.
   Customized or personalized products.
   Items purchased on clearance or final sale.
6. Exchanges: We only replace items if they are defective or damaged upon arrival.
   If you need an exchange, contact us at goldcoinplastics@yahoo.co.in with supporting images.
7. Contact Information: For any questions regarding our Refunds and Returns Policy, please contact us at:
   Gold Coin PlasticsVijay Industrial Estate, Malad West, MumbaiEmail: goldcoinplastics@yahoo.co.in
   We reserve the right to update this policy at any time. Please review this page periodically for changes.
   Thank you for shopping with Gold Coin Plastics!